Troubleshooting

Internet Explorer 8

Problem An error bar appears, saying: "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options..."
Resolution Click the error bar, then select "Download File..."

Windows 10

Problem An error message pops up, saying: "Windows protected your PC: Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk."
Resolution Click the "More Info" button in the error message, then select "Download Anyway."

Last edited Jul 25, 2016 at 10:40 PM by karldickman, version 1

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